Local MP Katy Clark is calling on local people who use heating oils and liquid petroleum gas (LPG) to have their say on the problems affecting them in an investigation by Consumer Focus.
Consumer Focus launched the investigation into this often ignored market following a raft of consumer complaints. It will look at the problems faced by those who use heating oils or LPG and what can be done to ensure the market better meets the needs of customers. More than a third of households in Scotland are not connected to the mains gas supply.
Katy said, “I welcome Consumer Focus’s investigation into what is often an overlooked issue. Many households in North Ayrshire and Arran are dependent on these fuels and I would encourage those affected to contact Consumer Focus as the more evidence they receive the more effective they can be in calling for change.”
Consumers have until 14th August to submit their views and can do so by emailing : regulated.industries@consumerfocus.org.uk or write to Andrew Hallett, Consumer Focus, Artillery House, 11-19 Artillery Row, London SW1P 1RT. Views may also be faxed to 0207 799 7901.